Front Desk Intake Eligibility Specialist/Monroe

FurstStaffing; Monroe (WI); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health/dental/vision insurance

401(k)

Paid time off

Job summary

FurstStaffing is seeking a Front Desk Intake Eligibility Specialist to greet clients, process eligibility applications, and handle phone inquiries. The role collaborates with community agencies and promotes energy assistance programs.

You will warmly greet clients, determine eligibility, and support community partners at events as needed. Strong computer and math skills with initiative are essential for success in this nonprofit setting.

Qualifications

• Friendly, approachable demeanor and a customer-focused attitude.
• Ability to work independently and take initiative.
• Willingness to help clients, coworkers, and community partners.
• Proficiency with computers and basic math.
• Outgoing personality; experience in nonprofit setting is a plus.

Responsibilities

• Greet clients warmly and create a welcoming environment.
• Process applications to determine energy assistance eligibility.
• Answer incoming calls professionally.
• Collaborate with community agencies.
• Attend community events as needed.

Skills

Customer-focused attitude

Initiative

Independent work

Computer skills

Math skills

Outgoing personality

Non-profit experience

Job description

Front Desk Intake Eligibility Specialist provides front-line support to low-income households, greeting clients, processing eligibility applications, and handling phone inquiries. The role collaborates with community agencies and promotes energy assistance programs.

Key Responsibilities:

• Greet clients warmly, creating a welcoming environment

• Process applications to determine energy assistance eligibility

• Answer incoming calls professionally

• Collaborate with community agencies

• Attend community events as needed

Qualifications:

• Friendly, approachable demeanor with strong customer-focused attitude

• Ability to work independently and take initiative

• Willingness to help clients, coworkers, and community partners

• Proficiency in computer and math skills

• Outgoing personality

• Previous non-profit experience is a plus

Benefits:

• Health/dental/vision insurance

• 401(k)

• Paid time off

#FSSTDAR

You thrive greeting clients and handling phone inquiries. You have strong computer, math skills and initiative. You enjoy collaborating with community agencies and events