Front Desk Intake Eligibility Specialist / Beaver Dam, WI

FurstStaffing; Beaver Dam (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

FurstStaffing is hiring a Front Desk Intake Eligibility Specialist in Beaver Dam, WI, to warmly welcome clients and process energy assistance applications on the first shift, ensuring smooth client intake and effective collaboration with community partners.

The role involves greeting clients, answering calls, handling eligibility reviews, and supporting outreach at community events while applying basic computer and math skills and showing initiative.

Qualifications

• Friendly, customer-focused demeanor.
• Ability to work independently and take initiative.
• Willingness to help clients, coworkers, and community partners.
• Computer and math proficiency.
• Outgoing personality.
• Previous non-profit experience is a plus.

Responsibilities

• Greet clients warmly and create a welcoming environment.
• Process applications to determine eligibility for energy assistance.
• Answer incoming calls in a friendly and professional manner.
• Collaborate with community agencies.
• Attend community events as needed.

Skills

Customer service

Computer proficiency

Math skills

Independent initiative

Outgoing personality

People-oriented

Job description

Front Desk Intake Eligibility Specialist provides frontline support in a community services setting, welcoming clients and processing eligibility applications for energy assistance. The role operates on the first shift, ensuring efficient client intake and collaboration with community partners.

Key Responsibilities:

• Greet clients warmly and create a welcoming environment

• Process applications to determine eligibility for energy assistance

• Answer incoming calls in a friendly and professional manner

• Collaborate with community agencies

• Attend community events as needed

Qualifications:

• Friendly, approachable demeanor with a customer-focused attitude

• Ability to work independently and take initiative

• Willingness to help clients, coworkers, and community partners

• Computer and math proficiency

• Outgoing personality

• Previous non-profit experience is a plus

Benefits:

• Health, dental, and vision insurance

• 401(k) retirement plan

• Paid time off
  

#FSJANE

You enjoy greeting clients and creating welcoming environments. You have strong computer, math skills and independent initiative. You thrive collaborating with community partners and attending events