Energy Assistance Front Desk Specialist (1st Shift)

FurstStaffing; Beloit (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

FurstStaffing in Beloit, WI is seeking a Front Desk Intake Eligibility Specialist for first shift to greet clients and process applications for energy assistance. The schedule includes 8:30am-5:00pm on Mon/Wed/Fri and 8:30am-6:00pm on Tue/Thu.

The role requires strong customer service, math, and computer skills, and offers a comprehensive benefits package. Health, dental, and vision insurance, 401(k), and paid time off are provided.

Qualifications

• Friendly, approachable demeanor and strong customer-focused attitude
• Ability to work independently and take initiative
• Willingness to help clients, coworkers, and community partners
• Computer and math proficiency
• Outgoing personality
• Previous non-profit experience is a plus

Responsibilities

• Warmly greet clients in person and create an approachable, welcoming environment
• Process applications to determine eligibility for energy assistance
• Answer incoming calls in a friendly and professional manner
• Collaborate with community agencies
• Attend community events as needed

Skills

Customer service

Computer skills

Math skills

Communication

Independent work

Non-profit experience

Job description

FurstStaffing in Beloit, WI is seeking a Front Desk Intake Eligibility Specialist for first shift to greet clients and process applications for energy assistance. The schedule includes 8:30am-5:00pm on Mon/Wed/Fri and 8:30am-6:00pm on Tue/Thu.

The role requires strong customer service, math, and computer skills, and offers a comprehensive benefits package. Health, dental, and vision insurance, 401(k), and paid time off are provided.