Bilingual Front Desk Coordinator — Spanish/English

GI Care for Kids; Atlanta (GA); On-site; USD 22,000 - 33,000; Full time

Job summary

GI Care for Kids is seeking a Front Office Coordinator to manage the front desk, greet patients, and check in for appointments. The role requires fluency in Spanish and English, top-notch customer service, and accurate data entry into the electronic health record.

You will handle insurance verification, receipts, and appointment scheduling to ensure a smooth patient flow. The position emphasizes confidentiality, professional communication, and coordination of in-office and telemedicine visits to

Qualifications

• Bilingual English and Spanish required for patient interactions and documentation.
• Strong customer service skills to ensure a positive patient experience.
• Proficiency in managing front desk tasks, insurance verification, and scheduling.

Responsibilities

• Welcomes patients and visitors with prompt, courteous service.
• Checks in patients and verifies insurance information.
• Maintains accurate patient records and demographics in the EHR.
• Collects copays and provides receipts before patient visits.
• Schedules follow-up appointments and coordinates in-person or telemedicine visits.
• Manages phone line, directs calls and provides information.
• Maintains lobby area neat and organized.
• Ensures patient confidentiality and data security.

Skills

Bilingual Spanish-English

Customer service

Phone handling

Tools

Electronic Health Record (EHR)

Job description

GI Care for Kids is seeking a Front Office Coordinator to manage the front desk, greet patients, and check in for appointments. The role requires fluency in Spanish and English, top-notch customer service, and accurate data entry into the electronic health record.

You will handle insurance verification, receipts, and appointment scheduling to ensure a smooth patient flow. The position emphasizes confidentiality, professional communication, and coordination of in-office and telemedicine visits to