Bilingual Front Desk Associate (English/Spanish)

Consultorio Medico Hispano; Chamblee (GA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development opportunities

Collaborative team environment

Public transportation access

Employee discount

Flexible schedule

On-site location

Job summary

Consultorio Medico Hispano is seeking a Front Desk Coordinator to greet patients, manage scheduling, and handle inquiries in a bilingual (English/Spanish) setting. The role focuses on accurate data entry, insurance verification, and maintaining smooth patient flow while upholding HIPAA standards.

The ideal candidate has strong communication skills and thrives in a fast-paced clinic environment, with a commitment to excellent customer service and teamwork.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Bilingual proficiency (English/Spanish) required.
• Excellent communication and interpersonal skills with a strong customer service orientation.
• Ability to multitask in a fast-paced, dynamic environment.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Schedule appointments and maintain the clinic's calendar.
• Answer phones, respond to inquiries, and provide information to patients.
• Verify patient information and insurance details.
• Coordinate patient intake and discharge processes.
• Maintain cleanliness and organization at the front desk area.
• Assist with administrative tasks such as filing, data entry, and billing.
• Collaborate with medical staff to ensure smooth patient flow and service.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

About Us:

Join our vibrant team at Consultorio Medico Hispano, a leading medical clinic dedicated to providing exceptional care to our community. At our clinic, we believe in fostering a dynamic work environment where every team member plays a crucial role in ensuring our patients receive the highest quality of care. If you're passionate about making a difference in people's lives and thrive in a fast-paced setting, we want you to be a part of our team.

Position Overview:

We are seeking a dedicated and personable Front Desk Coordinator to join our team. As the first point of contact for our patients, you will play a key role in providing excellent customer service and ensuring the smooth operation of our clinic. The ideal candidate will be highly organized, detail‑oriented, and capable of multitasking in a dynamic environment.

Responsibilities:

• Greet patients and visitors with a warm and welcoming demeanor.
• Schedule appointments and maintain the clinic's appointment calendar.
• Answer phone calls, respond to inquiries, and provide information to patients.
• Verify patient information and insurance details.
• Coordinate patient intake and discharge processes.
• Maintain cleanliness and organization at the front desk area.
• Assist with administrative tasks such as filing, data entry, and billing.
• Collaborate with medical staff to ensure efficient patient flow.
• Handle patient concerns and complaints with professionalism and empathy.
• Uphold HIPAA compliance and patient confidentiality at all times.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous experience in a medical or healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a positive attitude.
• Ability to work effectively in a fast‑paced and dynamic environment.
• Proficiency in computer skills, including Microsoft Office Suite.
• Detail‑oriented with exceptional organizational skills.
• Ability to prioritize tasks and manage time efficiently.
• Familiarity with medical terminology and insurance procedures is a plus.
• Bilingual proficiency (English/Spanish) required.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for career advancement and professional development.
• Collaborative and supportive team environment.
• Rewarding work that makes a difference in the lives of others.
• Convenient location with access to public transportation.

Job Types:

Full‑time.

Pay:

$14.00 - $16.00 per hour.

Expected hours:

16-40 per week.

Benefits:

• Employee discount.
• Flexible schedule.

Schedule:

• Day shift.
• Weekends.

Work Location:

In person.