Bilingual Front Desk Coordinator - English/Spanish

Community Clinic; Arkansas; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life

403(b) Retirement plan

Paid Time Off and Holidays

Employee Discounts for Care

Job summary

Community Clinic seeks a Front Desk Patient Coordinator for its Primary Care Urgent Care Clinic in Gentry, AR. You will greet patients, enter accurate information into the EMR, collect payments, and schedule appointments in a fast-paced environment.

The role requires strong computer skills, excellent communication, and teamwork. In-person schedule is Monday–Thursday 8:00 AM–5:00 PM; Friday 8:00 AM–12:00 PM, with English & Spanish bilingual proficiency.

Qualifications

• High school diploma or equivalent required.
• Bilingual speaking ability of English & Spanish required.
• Experience in medical billing or medical reception preferred.

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the EMR accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Schedules patient appointments, based on patient needs, provider requests and approved scheduling guidelines.
• Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
• Keeps management team informed of all activities and on goings in the medical clinic.
• Adheres to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA regulatory guidelines.

Skills

Cash handling

Interpersonal skills

Teamwork

MS Office

EMR/PM systems proficiency

Education

High school diploma or equivalent

Tools

EMR systems

Practice management software

MS Office

Job description

Community Clinic seeks a Front Desk Patient Coordinator for its Primary Care Urgent Care Clinic in Gentry, AR. You will greet patients, enter accurate information into the EMR, collect payments, and schedule appointments in a fast-paced environment.

The role requires strong computer skills, excellent communication, and teamwork. In-person schedule is Monday–Thursday 8:00 AM–5:00 PM; Friday 8:00 AM–12:00 PM, with English & Spanish bilingual proficiency.