Bilingual Front Desk Patient Coordinator

Community Clinic; Gentry (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

403(b) Retirement plan

Paid Time Off

Job summary

Community Clinic is seeking a front desk Patient Coordinator for our Primary Care Urgent Care Clinic in Gentry, AR - 3rd St. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient’s needs are met in an effective, positive way.

Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Bilingual speaking ability of English & Spanish is required.

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Schedules patient appointments, based on patient needs, provider requests and approved scheduling guidelines.
• Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
• Keeps management team informed of all activities and on goings in the medical clinic.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.

Skills

Customer service

Bilingual English/Spanish

EMR / EHR systems

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

EMR system

Practice management software

Job description

Community Clinic is seeking a front desk Patient Coordinator for our Primary Care Urgent Care Clinic in Gentry, AR - 3rd St. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient’s needs are met in an effective, positive way.

Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment.