Bilingual Patient Coordinator (English & Spanish)

Community Clinic; Gentry (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) Retirement plan

Paid Time Off

Holidays

Employee Discounts

Job summary

Community Clinic in Gentry, AR seeks a front desk Patient Coordinator for our Primary Care Urgent Care Clinic. The Patient Coordinator serves as the first point of contact for patients, greeting them warmly and ensuring their needs are met in a fast-paced setting. The position is in person, Monday–Thursday 8:00 AM–5:00 PM; Friday 8:00 AM–12:00 PM.

Bilingual English/Spanish required. Must have strong computer skills, experience with electronic medical records, and ability to manage scheduling and

Qualifications

• High school diploma or equivalent.
• Bilingual English & Spanish required.
• Strong computer skills and experience with EMR and office software.

Responsibilities

• Provides exceptional customer service at patient visits.
• Enters patient information into EMR accurately and updates records.
• Handles patient payments and balances accounts daily.
• Schedules patient appointments based on needs and guidelines.
• Maintains a clean, professional reception area at all times.
• Keeps management informed of clinic activities and operations.

Skills

Cash handling

Teamwork

Interpersonal skills

MS Office

EMR

Education

High School Diploma

Job description

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients - and our team. Every employee plays a vital role in living out our promise: We care. You belong.

Job Summary

Community Clinic is seeking a front desk Patient Coordinator for our Primary Care Urgent Care Clinic in Gentry, AR - 3rd St. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient’s needs are met in an effective, positive way. Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. This position will be fully in person, Monday - Thursday, 8:00 AM - 5:00 PM ; Friday 8:00 AM - 12:00 PM. Bilingual speaking ability of English & Spanish is required.

Key Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Schedules patient appointments, based on patient needs, provider requests and approved scheduling guidelines.
• Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
• Keeps management team informed of all activities and on goings in the medical clinic.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.

Skills

• Ability to perform cash, check and credit card payment transactions with accuracy.
• Ability to work and function independently and within a team.
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
• Knowledge of computer software such as Microsoft Office Software.
• Able to perform proficiently on current practice management system and/or electronic medical records.

Required Qualifications

• High school diploma or equivalent required.
• Bilingual speaking ability of English & Spanish is required.

Preferred Qualifications

• Experience in medical billing or medical reception preferred

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care

Monday - Thursday, 8:00 AM - 5:00 PM ; Friday 8:00 AM - 12:00 PM

40 - Hours