Bilingual Front Desk Clerk - Patient Access

Legacy Community Health; Houston (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

FSA

401(k) with company match

Disability insurance

Zero copay with Legacy providers

Zero copay prescriptions at LegacyPhar

Travel insurance

Pet insurance

Subsidized gym

Job summary

Legacy Community Health is seeking a Bilingual Front Office Clerk at our Southwest location in Houston. The role focuses on greeting patients, handling calls, data entry, and coordinating with clinic staff to ensure smooth patient access.

The candidate will float across multiple clinics, enhancing patient experience in a team-oriented primary care setting. The position requires a high school diploma, strong communication skills in English and Spanish, and a courteous, professional phone

Qualifications

• High school graduate or equivalent required.
• Bilingual in English/Spanish required.
• Pleasant, professional phone voice and demeanor.
• Efficient data-entry and basic computer skills.

Responsibilities

• Answer incoming calls and route them appropriately.
• Perform client intake and notify staff of arrival.
• Enter patient information into databases.
• Assist the volunteer coordinator with volunteers.
• Follow appointment procedures and cash handling rules.
• Open and close procedures; keep lobby orderly.
• Process lab results as assigned; participate in PI program.
• Maintain safety and professional environment.

Skills

Phone etiquette

Multi-tasking

Data entry

Bilingual English/Spanish

Education

High school diploma

Job description

Legacy Community Health is seeking a Bilingual Front Office Clerk at our Southwest location in Houston. The role focuses on greeting patients, handling calls, data entry, and coordinating with clinic staff to ensure smooth patient access.

The candidate will float across multiple clinics, enhancing patient experience in a team-oriented primary care setting. The position requires a high school diploma, strong communication skills in English and Spanish, and a courteous, professional phone