Bilingual Front Desk Specialist

Legacy Community Health; Houston (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off & Paid Holidays

Medical, Dental, Vision & Life

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company Mo

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions at LegacyPh

Travel Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health is seeking a Bilingual Front Office Clerk for the Northside Irvington location in Houston. You will be the first point of contact, greet patients, and manage front desk operations in a fast-paced clinic environment.

The role offers Monday–Friday, 8:00 AM–5:00 PM, with opportunities to work across multiple clinic locations, contributing to patient access, care coordination, and a welcoming patient experience.

Qualifications

• High school diploma or equivalent required.
• Pleasant, professional, and articulate phone voice.
• Ability to multi-task and handle many incoming calls or patients at once.
• Efficient and accurate data-entry skills.
• Computer literacy and multi-line phone or switchboard experience. If no experience, the prospective receptionist must be able to learn it quickly.
• Bilingual in English/Spanish required.

Responsibilities

• Answer incoming calls and route them appropriately.
• Enter patient information into the appropriate databases.
• Assist the volunteer coordinator with the management of volunteers.
• Follow appointment procedures as set by management.
• Follow cash handling procedures when receiving client payments.
• Complete opening and closing procedures.
• Keep the clinic lobby straight and orderly.
• Process lab results as assigned by the Practice Manager.
• Participate in the Performance Improvement Program.
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Promote effective working relationships and work effectively as part of a team to facilitate the department’s goals and objectives.
• Work within a team-based primary care medical home, ensuring culturally sensitive and language-appropriate patient care and continuity.

Skills

Bilingual: English/Spanish

Phone etiquette

Multi-tasking

Data entry

Computer literacy

Education

High school diploma or equivalent

Tools

Switchboard/Phone system

Job description

Legacy Community Health is seeking a Bilingual Front Office Clerk for the Northside Irvington location in Houston. You will be the first point of contact, greet patients, and manage front desk operations in a fast-paced clinic environment.

The role offers Monday–Friday, 8:00 AM–5:00 PM, with opportunities to work across multiple clinic locations, contributing to patient access, care coordination, and a welcoming patient experience.