Bilingual Front Desk Associate - Patient Care & Scheduling

Barbour Orthopaedics & Spine; Lawrenceville (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Comprehensive benefits

Paid time off

401K with company match

Free parking

Job summary

Barbour Orthopaedics in Lawrenceville, GA seeks a Front Desk Associate to deliver exceptional patient-facing service. You will manage appointments, greet patients and vendors, and handle calls, emails, and insurance verification while ensuring accurate data entry and smooth check-in processes.

The role requires a friendly, professional demeanor and basic computer skills, with prior medical office experience and EMR/EHR familiarity preferred. Competitive pay with benefits offered.

Qualifications

• High school diploma or GED required.
• Minimum of six months of customer service experience with basic knowledge of the medical insurance process.
• Proficient with Microsoft Word and Excel; experience with EMR/EHR systems preferred.

Responsibilities

• Manage front desk activities including scheduling appointments and greeting patients and vendors.
• Handle inbound and outbound calls, faxes, and emails; verify insurance information and collect payments.
• Enter and verify patient data; prepare paperwork for appointments; monitor wait times and communicate with patients.

Skills

Customer service

Insurance processing

Phone etiquette

Education

High school diploma or GED

Tools

EMR/EHR systems

Microsoft Word

Microsoft Excel

Job description

Barbour Orthopaedics in Lawrenceville, GA seeks a Front Desk Associate to deliver exceptional patient-facing service. You will manage appointments, greet patients and vendors, and handle calls, emails, and insurance verification while ensuring accurate data entry and smooth check-in processes.

The role requires a friendly, professional demeanor and basic computer skills, with prior medical office experience and EMR/EHR familiarity preferred. Competitive pay with benefits offered.