Bi-lingual Front Desk Associate- Part-Time

Scottbarbourmd; Forest Park (GA); On-site; USD 22,041 - 30,307; Part time

Benefits offered by this job

Competitive pay

Paid holidays

401K with company match

Free parking

Job summary

Barbour Orthopaedics is seeking a part-time Front Desk Associate to provide exceptional front-desk service and support for patients and staff.

Responsibilities include scheduling, data entry, insurance verification, and payments processing, with a focus on professionalism and patient experience across multiple clinic locations in Georgia.

Qualifications

• High school graduate or GED required.
• Minimum 6 months of customer service experience with basic medical insurance knowledge.
• Strong written, interpersonal, and telephone communication skills.
• ASC/Medical Office experience preferred.
• EMR/EHR systems experience preferred.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Collect and enter patient data accurately.
• Prepare paperwork for patient appointments.
• Verify insurance or financial responsibility.
• Collect payments prior to visits.
• Greet patients professionally and check them in.
• Schedule appointments in person or by phone.
• Answer and transfer calls to appropriate departments.
• Monitor office supplies and open/close procedures.

Skills

Customer service

Communication

Data entry

Education

High school diploma or GED

Tools

EMR/EHR systems

Microsoft Word

Microsoft Excel

Job description

Barbour Orthopaedics

At Barbour Orthopaedics, we’re dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives.

We are currently seeking a Part-time Front Desk Associate to join our team. The Front Desk Associate is a highly visible, customer service focused position. The ideal candidate is enthusiastic, compassionate, and capable of giving a memorable first impression to patients and guests. Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing inbound and outbound calls/faxes/emails, insurance verification, and accepting payments.

Clinic Locations

• Forest Park - 871 Forest Pkwy, Forest Park, GA
• Lawrenceville - 965 Oakland Road, Lawrenceville, GA
• 2505A Chastain Meadows Pkwy, Marietta, GA

Shift

Monday - Friday Noon- 8pm

Saturdays 9-6pm

Responsibilities

• Collect and enter patient data while checking the accuracy of existing data.
• Prepare appropriate paperwork for patient appointments.
• Verify Patient Insurance or Financial Responsibility.
• Collect any payments required by patients before their visit.
• Demonstrate professionalism in appearance, language, and demeanor.
• Properly greet all who enter the office and check patients in accordingly.
• Scan patient data into appropriate charts.
• Monitor patient wait times.
• Communicate with patients as they wait.
• Schedule patient appointments in person or over the phone.
• Answer phone calls and transfer calls to the appropriate departments.
• Monitor office supply levels.
• Complete office opening and closing procedures.

Qualifications

• High school graduate or GED certificate.
• Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process.
• Language skills adequate for high-level written, interpersonal, and telephone communication.
• ASC/Medical Office experience preferred.
• EMR/EHR systems experience preferred.
• Proficient with Microsoft Word and Excel.

Why Work for Us?

We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, 401K with company match, and free parking.