Medical Front Desk & Patient Services Coordinator

Specialty Management DBA Specialty Orthopaedics; Gainesville (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

Specialty Orthopaedics is seeking a Front Office Associate to provide exceptional patient reception and administrative support at the Gainesville, Georgia location. The role involves greeting patients, processing registrations, scheduling, and assisting with payments, with occasional travel to Braselton, Duluth, and Dawsonville to cover front office needs.

The ideal candidate will be professional, organized, and able to multitask in a busy orthopaedic clinic.

Qualifications

• High school diploma or equivalent.
• Experience in medical office or customer service preferred.
• Experience with electronic medical records or practice management systems preferred.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a friendly, professional, and courteous manner.
• Check patients in and out for appointments, ensuring information accuracy.
• Verify and update patient demographics, contact, insurance information.
• Schedule, confirm, and reschedule patient appointments; manage patient flow.
• Collect copayments and process payments; maintain front office documentation.

Skills

Verbal and written communication

Organization

Multitasking

Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

EMR systems

Practice management software

Job description

Specialty Orthopaedics is seeking a Front Office Associate to provide exceptional patient reception and administrative support at the Gainesville, Georgia location. The role involves greeting patients, processing registrations, scheduling, and assisting with payments, with occasional travel to Braselton, Duluth, and Dawsonville to cover front office needs.

The ideal candidate will be professional, organized, and able to multitask in a busy orthopaedic clinic.