Bilingual Front Desk Assistant (Spanish/English)

PREMIER HEALTH OF SOUTH MINNEAPOLIS; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Performance bonus

Dental insurance

Vision insurance

Health insurance

Paid time off

Free uniforms

Employee discounts

Job summary

Premier Health of South Minneapolis is seeking a friendly Front Desk/CA Assistant to greet patients, check in, and manage appointments with a patient-first approach. You will handle calls, inquiries, and insurance details, while supporting billing and records in a fast-paced clinic.

Ideal candidates are bilingual in Spanish and English, familiar with EHR systems, and capable of multitasking to deliver exceptional patient experiences daily.

Qualifications

• Prior experience in medical front desk or healthcare admin.
• Must be bilingual Spanish–English.
• Familiarity with EHR and scheduling software.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced clinical environment.

Responsibilities

• Greet and check in patients with a warm, professional front desk experience.
• Schedule, confirm, and manage patient appointments using practice management software.
• Answer and route incoming calls, emails, and patient inquiries.
• Collect and verify patient information, insurance details, and intake forms.
• Process patient payments, co-pays, and assist with billing inquiries.
• Maintain accurate patient records and support clinical staff with admin tasks.

Skills

Bilingual Spanish-English

EHR familiarity

Scheduling software

Strong communication

Multitasking

Patient-centered

Job description

Premier Health of South Minneapolis is seeking a friendly Front Desk/CA Assistant to greet patients, check in, and manage appointments with a patient-first approach. You will handle calls, inquiries, and insurance details, while supporting billing and records in a fast-paced clinic.

Ideal candidates are bilingual in Spanish and English, familiar with EHR systems, and capable of multitasking to deliver exceptional patient experiences daily.