Bilingual Front Desk Assistant (Receptionist) – Evenings/Saturdays

Helpline Youth Counseling, Inc.; Norwalk, Northern (CA, KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Helpline Youth Counseling, Inc. in Norwalk, CA is seeking an Administrative Assistant to greet visitors, answer calls, take messages, manage Outlook calendars, and assist with client charts.

The role requires bilingual English/Spanish, strong customer service, and the ability to work evenings and Saturdays as needed. Responsibilities include data entry, document translations, responding to inquiries, and supporting admin staff with mailing, filing, and intake processes.

Qualifications

• Bilingual in Fluent English and Spanish.
• 2+ years administrative or customer service experience.
• Ability to work evenings and Saturdays.
• Valid California driver’s license and insurance.

Responsibilities

• Greet visitors and clients, directing them to appropriate staff.
• Answer incoming calls, screen calls, and forward to staff or departments.
• Take messages and relay to staff; manage voice mail when staff unavailable.
• Assist with Outlook calendar management and room availability.
• Help with translations and provide organization information.
• Perform administrative duties such as filing, mailing, and data entry.

Skills

Bilingual English/Spanish

Customer service

Front desk

Communication

Tools

Microsoft Office Suite

Outlook

Job description

Helpline Youth Counseling, Inc. in Norwalk, CA is seeking an Administrative Assistant to greet visitors, answer calls, take messages, manage Outlook calendars, and assist with client charts.

The role requires bilingual English/Spanish, strong customer service, and the ability to work evenings and Saturdays as needed. Responsibilities include data entry, document translations, responding to inquiries, and supporting admin staff with mailing, filing, and intake processes.