Bilingual Clinic Scheduler & Admin Assistant

Northeast Community Clinic; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Northeast Community Clinic in Los Angeles is seeking an experienced front desk/clinic receptionist to manage calendars, answer calls, and schedule patient appointments. You will provide information and coordinate patient care efficiently.

Responsibilities include taking messages, following up on appointments, and logging communications. Required qualifications include Medical Assistant CMA, high school diploma, bilingual English/Spanish, and active BLS.

Qualifications

• Medical Assistant certificate or CMA required.
• High school diploma or GED equivalent required.
• Current BLS certification required.
• Valid state ID required.
• Must maintain active clinical privileges and meet credentialing requirements.

Responsibilities

• Manage clinic calendars in practice management system.
• Accept and confirm patient appointments by telephone.
• Conduct outbound calls for follow-up and reminders.
• Document patient complaints and report to supervisor.
• Update and maintain logs of patient calls and appointments.
• Other duties as designated by Clinic Manager or Operations Director.
• Answer calls, provide information, and log messages for departments.

Skills

Excellent communication

Excellent customer service

Bilingual English/Spanish

Team player / works independently

Reliable transportation

Travel to multiple facilities (10%)

Education

Medical Assistant Certificate or CMA

High school diploma or GED

Current BLS Certification

Valid State ID

Tools

Microsoft Office/Word/Excel/Outlook

Job description

Northeast Community Clinic in Los Angeles is seeking an experienced front desk/clinic receptionist to manage calendars, answer calls, and schedule patient appointments. You will provide information and coordinate patient care efficiently.

Responsibilities include taking messages, following up on appointments, and logging communications. Required qualifications include Medical Assistant CMA, high school diploma, bilingual English/Spanish, and active BLS.