Bilingual Front Desk and Client Experience Lead

Solano Law Firm; Birmingham (AL); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical Benefits

15 Paid PTO Days

14 Paid Holidays

Full-Time Employment

Monday-Friday Schedule

Professional Development

Meaningful Work

Job summary

Solano Law Firm in Birmingham, Alabama seeks a bilingual Front Office Coordinator to greet clients, manage a multi-line phone system, schedule consultations, and coordinate attorney calendars. The role requires professional bilingual fluency and a passion for meaningful client experiences.

You will support daily office operations, maintain client records, and assist with administrative projects in a fast-paced environment. Growth opportunities exist within the firm.

Qualifications

• Fluent in English and Spanish (written and verbal).
• 2+ years of receptionist, administrative, hospitality, banking, healthcare, or customer service experience.
• Experience scheduling appointments.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Strong attention to detail.
• High School Diploma or GED.
• Bonus points if you’ve worked in a law firm—but it’s not required. We can teach legal. We can’t teach attitude.

Responsibilities

• Greeting clients and visitors with warmth and professionalism.
• Managing a high-volume multi-line phone system.
• Scheduling consultations and maintaining attorney calendars.
• Providing bilingual communication in English and Spanish.
• Collecting and documenting client information accurately.
• Coordinating communication between clients and legal teams.
• Maintaining accurate client files and records.
• Assisting with administrative projects and daily office operations.
• Preparing meeting rooms for consultations and team meetings.
• Helping create an exceptional client experience from the very first interaction.

Skills

Bilingual English/Spanish

Receptionist experience

Customer service

Microsoft Office

Education

High School Diploma or GED

Job description

Solano Law Firm in Birmingham, Alabama seeks a bilingual Front Office Coordinator to greet clients, manage a multi-line phone system, schedule consultations, and coordinate attorney calendars. The role requires professional bilingual fluency and a passion for meaningful client experiences.

You will support daily office operations, maintain client records, and assist with administrative projects in a fast-paced environment. Growth opportunities exist within the firm.