Bilingual Legal Receptionist — Front Desk & Client Care

Unitedfirm; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parking

Paid time off

Job summary

The United Firm | La Liga Defensora, APC, in Chicago seeks an experienced Bilingual Receptionist to be the face and voice of the firm. You will greet clients, answer multi-line phones, manage conference room reservations, and support front desk calendars and directories.

This role requires a true professional dedicated to serving clients, with a strong customer service attitude and the ability to work well with people in a legal environment.

Qualifications

• Bilingual English/Spanish is required.
• 1–2 years of experience in the legal field preferred.
• Resourceful and motivated to resolve issues as they arise.
• Customer service attitude essential.
• Microsoft Excel, Google Sheets and CLIO are preferred tools.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Direct visitors to appropriate staff and offices.
• Answer, screen, and forward multi-line phone calls; manage messages.
• Ensure reception area is tidy and stocked with necessary materials.
• Provide information in-person and via phone/email.
• Receive and distribute mail and deliveries daily.
• Maintain office security and control access to the building.
• Order supplies and track inventory.
• Update calendars and schedule meetings.

Skills

Bilingual EN/ES

Phone etiquette

Customer service

Tools

CLIO

Excel

Google Sheets

Job description

The United Firm | La Liga Defensora, APC, in Chicago seeks an experienced Bilingual Receptionist to be the face and voice of the firm. You will greet clients, answer multi-line phones, manage conference room reservations, and support front desk calendars and directories.

This role requires a true professional dedicated to serving clients, with a strong customer service attitude and the ability to work well with people in a legal environment.