Bilingual Front Desk & Administrative Specialist

Oregon Department of Human Services; Bend, Northern (OR, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Resource Groups

COLA adjustments

Salary increases

Comprehensive benefits

Job summary

The Oregon Department of Human Services is hiring an on-site Front Desk Specialist (Office Specialist 2) in North Bend, OR. This role supports the Child Welfare program, serving clients, partners, and staff with professional, trauma-aware service.

Responsibilities include greeting visitors, directing inquiries, handling mail, coordinating meetings, and assisting with fleet and administrative tasks. Preference is given to bilingual (English/Spanish) candidates.

Qualifications

• Two years of general clerical experience with keyboarding, word processing, or document generation.
• Associate degree in any field, or an equivalent mix of education and experience.
• Experience at a front desk or reception and handling inquiries from clients.

Responsibilities

• Serve as the first point of contact for clients, visitors, staff, and partners.
• Answer calls, provide information, and direct people to resources or staff.
• Receive mail/packages, maintain the reception area, and coordinate meeting room schedules.
• Distribute bus passes and negotiable items, keeping accurate records.
• Provide administrative support, including funding requests, supplies, and notarization services.
• Maintain internal desk procedures and assist with fleet vehicle duties.

Skills

Front desk experience

Clerical experience

Bilingual English/Spanish

Computer systems

Customer service

Conflict resolution

Education

Associate degree

Equivalent education/experience

Tools

MS Office

Job description

The Oregon Department of Human Services is hiring an on-site Front Desk Specialist (Office Specialist 2) in North Bend, OR. This role supports the Child Welfare program, serving clients, partners, and staff with professional, trauma-aware service.

Responsibilities include greeting visitors, directing inquiries, handling mail, coordinating meetings, and assisting with fleet and administrative tasks. Preference is given to bilingual (English/Spanish) candidates.