Bilingual Front Desk & Admin Assistant (Spanish/English)

Day One Inc; Providence (RI); On-site; USD 22,000 - 30,000; Part time

Job summary

Day One Inc is seeking a part-time Spanish-speaking Program Support Assistant to greet clients, answer questions, and connect them with the right services. You will support a range of administrative tasks and maintain confidential client records in our EHR system.

The role requires strong communication, organization, and a compassionate, trauma-informed approach. On-site involvement includes evening/weekend shifts as needed to cover service access.

Qualifications

• Bilingual in English and Spanish required.
• Strong interpersonal and communication skills for diverse clients.
• Experience in a professional office environment preferred, especially reception/administrative roles.
• Proficiency with Microsoft 365 programs (Excel, Word, Outlook).
• Ability to maintain confidentiality and follow privacy regulations.

Responsibilities

• Greet clients in person and by phone; respond to inquiries and provide referrals as needed.
• Assist with administrative tasks and data entry; maintain confidential client records.
• Manage building access, mail, and general reception duties.
• Support Finance with basic accounts/payable tasks when needed.
• Maintain waiting areas and front desk supplies.

Skills

Bilingual (English & Spanish)

Interpersonal communication

Organizational skills

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft 365 (Excel, Word, Outlook)

Job description

Day One Inc is seeking a part-time Spanish-speaking Program Support Assistant to greet clients, answer questions, and connect them with the right services. You will support a range of administrative tasks and maintain confidential client records in our EHR system.

The role requires strong communication, organization, and a compassionate, trauma-informed approach. On-site involvement includes evening/weekend shifts as needed to cover service access.