Bilingual Front Desk & Admin Assistant

Riseboro Community Partnership; New York (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

RiseBoro seeks a Receptionist to provide a welcoming first point of contact for visitors, clients, and callers at our Brooklyn site. You will manage a multi-line phone system, greet and assist visitors, process program applications, and perform clerical duties to keep the reception area efficient and professional.

Ideal candidates have a High School diploma or GED, clerical/customer service experience, and are proficient with MS Office.

Qualifications

• High School Diploma or GED required.
• Clerical and customer service experience a plus.

Responsibilities

• Answer and direct incoming calls using a multi-line telephone system in a courteous and professional manner.
• Greet, welcome, and assist visitors, clients, staff, and community members.
• Provide information and general assistance regarding programs, services, and office procedures.
• Maintain an organized, clean, and welcoming reception area.
• Receive, sort, distribute, and prepare daily mail.
• Receive and coordinate deliveries, notify appropriate staff of incoming packages and materials, and ensure packages are promptly removed from reception area.
• Perform routine clerical duties, including scanning, filing, copying, and data entry.
• Assist with distribution of program enrollment applications and other relevant program documents; Maintain accurate records
• Call youth via internal radio to facilitate parent pick-up and dismissal
• Screen visitors, vendors and participants using the Visitor Management System
• Update participant enrollment information for new program participants
• Maintain attendance records and update emergency contact logs

Skills

Team oriented

Multitasking / detail-oriented

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

RiseBoro seeks a Receptionist to provide a welcoming first point of contact for visitors, clients, and callers at our Brooklyn site. You will manage a multi-line phone system, greet and assist visitors, process program applications, and perform clerical duties to keep the reception area efficient and professional.

Ideal candidates have a High School diploma or GED, clerical/customer service experience, and are proficient with MS Office.