Bilingual Front Desk Administrator - Community Programs

Riseboro Community Partnership; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

RiseBoro is seeking a professional Receptionist to serve as the welcoming first point of contact for visitors, clients, and callers in New York. The role involves managing a multi-line phone system, greeting guests, handling mail, data entry, and clerical duties to ensure an organized reception area.

The ideal candidate will be bilingual (English/Spanish), detail-oriented, capable of multitasking, and proficient in MS Office.

Qualifications

• High School Diploma or High School Equivalency required.
• Clerical and customer service experience a plus.
• Bilingual in English and Spanish is required.
• Proficiency with MS Office Suite.

Responsibilities

• Answer and direct incoming calls using a multi-line telephone system in a courteous and professional manner.
• Greet, welcome, and assist visitors, clients, staff, and community members.
• Receive, sort, distribute, and prepare daily mail and coordinate deliveries.
• Perform routine clerical duties, including scanning, filing, copying, and data entry.
• Screen visitors using the Visitor Management System and support program enrollment activities.

Job description

RiseBoro is seeking a professional Receptionist to serve as the welcoming first point of contact for visitors, clients, and callers in New York. The role involves managing a multi-line phone system, greeting guests, handling mail, data entry, and clerical duties to ensure an organized reception area.

The ideal candidate will be bilingual (English/Spanish), detail-oriented, capable of multitasking, and proficient in MS Office.