Bilingual French–English Remote Chat Support Agent

Leading Edge Connections, LLC.; New Orleans (LA); Remote; USD 23,419; Part time

Benefits offered by this job

Work from home

Supportive and collaborative team environment

Job summary

A virtual contact center company is seeking a Flex French-English Bilingual Call Center Chat Support Agent in New Orleans, LA. This remote position offers $17 per hour on a 25-hour contract. Responsibilities include providing customer support via calls and emails, assisting clients with technical issues, and fostering member retention. Candidates must be fluent in both French and English and should have a high school diploma along with some relevant call center experience. Join a supportive team dedicated to delivering exceptional customer service.

Qualifications

• Must reside in the United States and be authorized to work in the U.S.
• 1–3 years of call center or chat support experience required.
• Previous remote/work-from-home experience preferred.

Responsibilities

• Deliver professional and empathetic customer support via phone and email.
• Assist with purchases, order verification, and product inquiries.
• Provide technical support for customer portals.

Skills

Fluent in French/French-Canadian and English

Strong communication skills

Active listening skills

Technical aptitude

Education

High School Diploma or equivalent

Tools

Salesforce

HubSpot

Job description

A virtual contact center company is seeking a Flex French-English Bilingual Call Center Chat Support Agent in New Orleans, LA. This remote position offers $17 per hour on a 25-hour contract. Responsibilities include providing customer support via calls and emails, assisting clients with technical issues, and fostering member retention. Candidates must be fluent in both French and English and should have a high school diploma along with some relevant call center experience. Join a supportive team dedicated to delivering exceptional customer service.