Bilingual Financial Services Rep – Loans, Collections & Tax

World Finance Corporation of New Mexico; Albuquerque (NM); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Promote within

Bonus opportunities

Comprehensive benefits

401(k) match

Paid holidays

Vacation time

Volunteer time

Work-life balance

Job summary

World Finance Corporation of New Mexico is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax preparation and financial services in person and via outbound calls. The role emphasizes high-volume activity, meeting performance goals, and advancing within a growing company.

The position offers hourly compensation of $17–$19 with performance-based bonuses and comprehensive benefits.

Qualifications

• Experience in sales, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations with customers.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by taking applications and explaining terms.
• Outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts and arrange payment plans.
• Assist customers in person with loan applications, tax preparation, and payments.
• Process payments and document activity in company systems.

Skills

Sales experience

Customer service

Collections

Loan closing

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

World Finance Corporation of New Mexico is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax preparation and financial services in person and via outbound calls. The role emphasizes high-volume activity, meeting performance goals, and advancing within a growing company.

The position offers hourly compensation of $17–$19 with performance-based bonuses and comprehensive benefits.