Bilingual Financial Credit Specialist Onsite & Training

Apoyo Financiero Inc.; San Rafael (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401(k) Retirement plan

Paid holidays and vacation

Job summary

Apoyo Financiero, Inc. is hiring bilingual customer service professionals for our San Rafael, CA branch. This on-site role emphasizes sales, service, and credit guidance to help the community.

We provide extensive training in the credit cycle and financial education. Expect a full-time schedule, competitive pay, medical benefits, a 401(k), and opportunities for internal growth within a stable, people-oriented company.

Qualifications

• Sales or customer service experience required.
• Bilingual English/Spanish.
• Strong communication and professionalism.
• Ability to work in a fast-paced environment and meet goals.

Responsibilities

• Collections Management: Manage daily outreach via calls and messages to negotiate payment agreements and follow up on commitments.
• Campaigns and Prospecting: Execute renewal campaigns, manage leads, and schedule appointments with clients.
• Customer Service: Use active listening to identify client needs and deliver effective solutions.
• Administration and Operations: Support log control, maintain office order, and perform general administrative tasks.

Skills

Sales experience

Customer service

Call center experience

Bilingual English/Spanish

Education

High School diploma

Job description

Apoyo Financiero, Inc. is hiring bilingual customer service professionals for our San Rafael, CA branch. This on-site role emphasizes sales, service, and credit guidance to help the community.

We provide extensive training in the credit cycle and financial education. Expect a full-time schedule, competitive pay, medical benefits, a 401(k), and opportunities for internal growth within a stable, people-oriented company.