Bilingual Financial Credit Specialist

Apoyo Financiero Inc.; San Bernardino (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) Retirement plan

Paid holidays

Vacation days

Sick days

Bereavement

Leadership development

Internal growth opportunities

Job summary

Apoyo Financiero, Inc. is seeking success-driven customer service team players for an on-site role in San Bernardino. Training will cover credit concepts, financial education, and responsible credit history guidance.

Ideal candidates have sales or customer service experience and are bilingual in English/Spanish, with a strong work ethic and growth mindset. The position offers non-exempt full-time hours, a structured schedule, and opportunities for internal advancement.

Qualifications

• Minimum 1 year of customer service experience (Retail, Sales, Financial Services).
• Bilingual English/Spanish required.
• Strong numeric/data accuracy; typing speed 40 wpm minimum.
• Must maintain strict confidentiality of client information.

Responsibilities

• Collections management: daily outreach via calls and messages to negotiate payment agreements and follow up on commitments.
• Campaigns and prospecting: renewals, manage leads, and schedule appointments with clients.
• Customer service: active listening to identify client needs and deliver effective solutions.
• Administration and operations: support log control, maintain office order, and perform general administrative tasks.

Skills

Sales experience

Customer service

Call center

Bilingual English/Spanish

Phone presence

Numeric accuracy

Education

High School diploma

College preferred

Job description

Apoyo Financiero, Inc. is seeking success-driven customer service team players for an on-site role in San Bernardino. Training will cover credit concepts, financial education, and responsible credit history guidance.

Ideal candidates have sales or customer service experience and are bilingual in English/Spanish, with a strong work ethic and growth mindset. The position offers non-exempt full-time hours, a structured schedule, and opportunities for internal advancement.