Bilingual CSR: Train as Financial Credit Specialist

Apoyo Financiero Inc.; Bakersfield (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401(k) Retirement plan

Paid holidays

Vacation days

Sick days

Bereavement

Job summary

Apoyo Financiero, Inc. is hiring bilingual talent for our Bakersfield branch. This on-site role provides complete training in the credit cycle, financial education, and responsible credit history management.

We welcome applicants with sales or customer service backgrounds and a desire to grow within a stable financial company. Ideal candidates are bilingual (English/Spanish), enjoy working toward goals, and communicate clearly and professionally.

Qualifications

• Sales and collections experience preferred.
• Minimum 1 year of customer service experience (Retail, Sales, Financial Services).
• Service-oriented and able to resolve customer concerns professionally.
• Strong numeric/data accuracy; computer proficiency (typing speed 40 wpm minimum).
• Open to ongoing coaching and committed to becoming an expert in consumer credit.

Responsibilities

• Collections Management: Manage daily outreach via calls and messages to negotiate payment agreements and follow up on commitments.
• Campaigns and Prospecting: Execute renewal campaigns, manage leads, and schedule appointments with clients.
• Customer Service: Use active listening to identify client needs and deliver effective solutions.
• Administration and Operations: Support log control, maintain office order, and perform general administrative tasks.

Skills

Sales experience

Customer service

Bilingual English/Spanish

Strong phone presence

Typing 40 wpm

Education

High School diploma

College preferred

Job description

Apoyo Financiero, Inc. is hiring bilingual talent for our Bakersfield branch. This on-site role provides complete training in the credit cycle, financial education, and responsible credit history management.

We welcome applicants with sales or customer service backgrounds and a desire to grow within a stable financial company. Ideal candidates are bilingual (English/Spanish), enjoy working toward goals, and communicate clearly and professionally.