Bilingual Customer Service & Credit Specialist (On-Site)

Apoyo Financiero Inc.; Bakersfield (CA); On-site; USD 54,443,000 - 57,308,000; Full time

Benefits offered by this job

Medical benefits

401(k) Retirement plan

Paid holidays

Vacation days

Training and leadership development

Internal growth opportunities

Job summary

Apoyo Financiero, Inc. is hiring bilingual talent for our Bakersfield branch. The role focuses on sales and customer service with strong emphasis on building credit education and responsible guidance. Training is provided for growth within the financial sector.

Ideal candidates have experience in sales or customer service, bilingual English/Spanish, and a desire for long-term on-site work. Benefits include training, career progression, and a structured environment in a stable company.

Qualifications

• 1+ year of customer service experience (retail, call center, or similar).
• Bilingual English/Spanish required.
• Ability to meet goals and handle high-volume calls professionally.
• High school diploma or equivalent preferred.

Responsibilities

• Collections management: daily outreach via calls and messages to negotiate payment agreements.
• Campaigns and prospecting: renewals, lead management, and appointment scheduling.
• Customer service: active listening to identify needs and provide solutions.
• Administration and operations: support log control and general administrative tasks.

Skills

Sales

Customer Service

Call Center

Bilingual EN/ES

Job description

Apoyo Financiero, Inc. is hiring bilingual talent for our Bakersfield branch. The role focuses on sales and customer service with strong emphasis on building credit education and responsible guidance. Training is provided for growth within the financial sector.

Ideal candidates have experience in sales or customer service, bilingual English/Spanish, and a desire for long-term on-site work. Benefits include training, career progression, and a structured environment in a stable company.