Bilingual Customer Service Associate — Credit Specialist

Apoyo Financiero Inc.; San Jose (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401(k) Retirement plan

Paid holidays

Vacation days

Sick days

Bereavement leave

Training and leadership development

Internal growth opportunities

Job summary

Apoyo Financiero, Inc. seeks entry-level bilingual professionals for its San Jose, CA branch to grow into Financial Credit Specialists. The role emphasizes sales, customer service, and call center experience with on-site training in credit education and responsible credit history management.

Ideal candidates are bilingual, goal-driven, and able to explain information clearly and respectfully. The company offers comprehensive training, long-term growth, and a supportive community focus.

Qualifications

• Experience in sales, customer service, call center, or similar roles is required.
• Bilingual English/Spanish.
• Ability to meet goals and follow up with clients.
• Clear, professional, respectful communication.

Responsibilities

• Manage daily outreach via calls and messages to negotiate payment agreements and follow up on commitments.
• Execute renewal campaigns, manage leads, and schedule appointments with clients.
• Use active listening to identify client needs and deliver effective solutions.
• Support log control, maintain office order, and perform general administrative tasks.

Skills

Sales experience

Customer service

Call center experience

Bilingual English/Spanish

Strong communication

Education

High School diploma

College education preferred

Job description

Apoyo Financiero, Inc. seeks entry-level bilingual professionals for its San Jose, CA branch to grow into Financial Credit Specialists. The role emphasizes sales, customer service, and call center experience with on-site training in credit education and responsible credit history management.

Ideal candidates are bilingual, goal-driven, and able to explain information clearly and respectfully. The company offers comprehensive training, long-term growth, and a supportive community focus.