Bilingual Field Ops Leader — Hands-On Coach

Molly Maid of Northwest Dallas County; Farmers Branch (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Company vehicle for field duties

Paid training

Paid holidays

Paid vacation

Monthly incentives

Job summary

Molly Maid of Northwest Dallas County is seeking an experienced Bilingual Field Operations Manager to lead and develop our Home Service Professionals and field teams in the Dallas area. You will work withOperations Manager, Team Leaders, and office staff to ensure proper staffing, training, and customer service standards.

The role is hands-on, with field presence, and requires coaching, accountability, and problem-solving to meet performance goals.

Qualifications

• Fluent English and Spanish required.
• 5+ years of experience supervising or managing frontline employees.
• Hands-on leadership with frontline teams in field ops.

Responsibilities

• Lead, coach, and develop frontline employees in the field.
• Recruit, onboard, and retain HSPs and team members.
• Monitor performance, coaching, and disciplinary processes as needed.
• Ensure staffing, training, safety, and customer service standards.

Skills

Bilingual (English/Spanish)

Team leadership

Coaching

Communication

Problem solving

Tools

Microsoft Office (Excel/Word/Outlook)

Job description

Molly Maid of Northwest Dallas County is seeking an experienced Bilingual Field Operations Manager to lead and develop our Home Service Professionals and field teams in the Dallas area. You will work withOperations Manager, Team Leaders, and office staff to ensure proper staffing, training, and customer service standards.

The role is hands-on, with field presence, and requires coaching, accountability, and problem-solving to meet performance goals.