Bilingual Field Ops Leader (EN/ES)

Molly Maid of North Albany and Saratoga; Mesquite (TX); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Paid training

Paid holidays

Paid vacation

Career advancement

Company vehicle

Mon-Fri schedule

Job summary

Molly Maid of Northwest Dallas County is seeking a hands-on Bilingual Field Operations Manager to lead Home Service Professionals and field teams in the Mesquite area. You will coach performance, ensure staffing, and drive customer service standards.

This role combines leadership with field work and requires fluent English and Spanish, plus at least five years supervising frontline staff. A strong focus on accountability, problem solving, and scheduling will help advance the operation.

Qualifications

• Fluent English and Spanish required.
• Minimum 5 years of frontline supervision experience.
• Strong coaching and performance-management skills.

Responsibilities

• Lead, coach, and develop frontline employees and onboard new team members.
• Monitor performance, attendance, productivity, and quality; address issues promptly.
• Recruit, interview, and help hire HSPs and field staff.
• Support field operations and ensure standards in service delivery.
• Maintain records and communicate effectively with field and office.

Skills

Fluent English and Spanish

Team leadership

Coaching & performance management

Communication skills

Driver's license

Field operations

Tools

MS Word

MS Excel

MS Outlook

Job description

Molly Maid of Northwest Dallas County is seeking a hands-on Bilingual Field Operations Manager to lead Home Service Professionals and field teams in the Mesquite area. You will coach performance, ensure staffing, and drive customer service standards.

This role combines leadership with field work and requires fluent English and Spanish, plus at least five years supervising frontline staff. A strong focus on accountability, problem solving, and scheduling will help advance the operation.