Bilingual Field Operations Leader

Molly Maid of Northwest Dallas County; Carrollton (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid training

Paid holidays

Paid vacation

Career advancement opportunities

Company vehicle

Monday–Friday schedule

Occasional Saturdays

Job summary

Molly Maid of Northwest Dallas County in Texas seeks an experienced bilingual Field Operations Manager to lead frontline teams, coach performance, and drive field operations. This hands-on leadership role requires ensuring staffing, training, and customer service standards are consistently met.

You will work with operations leaders to develop staff, manage scheduling, and deliver quality results. Monday–Friday with occasional Saturdays; base pay $15–$18/hour plus bonuses and SPIFFs, with strong

Qualifications

• Fluent English and Spanish required.
• Minimum 5 years supervising frontline employees or teams.
• Demonstrated coaching and performance-management experience.
• Strong communication and interpersonal skills.
• Ability to hold employees accountable while maintaining a positive team environment.
• Willingness to travel throughout the service area.

Responsibilities

• Lead, coach, and develop frontline employees.
• Train and onboard new HSPs and team members.
• Work alongside employees in the field when needed.
• Provide real-time coaching on quality, productivity, safety, and service.
• Set clear expectations and hold employees accountable.
• Help build a positive, respectful, team-oriented workplace.
• Monitor performance, attendance, productivity, and quality.
• Identify performance issues and address them.
• Recruit, interview, and help hire frontline staff.
• Support daily field operations and scheduling.

Skills

Fluent English

Fluent Spanish

Frontline supervision

Coaching

Performance management

Communication skills

Organizational skills

Problem solving

Field experience

Driver's license

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Molly Maid of Northwest Dallas County in Texas seeks an experienced bilingual Field Operations Manager to lead frontline teams, coach performance, and drive field operations. This hands-on leadership role requires ensuring staffing, training, and customer service standards are consistently met.

You will work with operations leaders to develop staff, manage scheduling, and deliver quality results. Monday–Friday with occasional Saturdays; base pay $15–$18/hour plus bonuses and SPIFFs, with strong