Bilingual Field Operations Leader

Molly Maid of Northwest Dallas County; Addison (TX); On-site; USD 31,000 - 60,000; Full time

Benefits offered by this job

Paid training

Paid holidays

Paid vacation

Company vehicle for qualifying field

Job summary

Molly Maid of Northwest Dallas County is seeking an experienced, hands-on Bilingual Field Operations Manager to join our growing management team in Dallas, TX. The role focuses on leading field teams, coaching performance, and delivering exceptional customer service while maintaining operations in the field.

You will work closely with the Operations Manager and office staff to ensure staffing, training, standards, and efficiency.

Qualifications

• Fluent English and Spanish are required.
• At least 5 years of experience directly supervising frontline employees or teams.
• Demonstrated experience coaching employees and managing performance.
• Strong communication and interpersonal skills.

Responsibilities

• Lead, coach, and develop frontline employees.
• Train and onboard new team members, and work alongside in the field.
• Provide real-time coaching on quality, productivity, safety, and service.
• Set clear expectations and hold staff accountable while maintaining positivity.
• Monitor performance, attendance, and quality to address issues.
• Recruit, interview, and help hire frontline staff as needed.
• Support daily field operations, scheduling, and vehicle/equipment needs.
• Deliver excellent customer experience and resolve concerns professionally.

Skills

Bilingual English/Spanish

Frontline supervision

Coaching & performance

Strong communication

Team leadership

Job description

Molly Maid of Northwest Dallas County is seeking an experienced, hands-on Bilingual Field Operations Manager to join our growing management team in Dallas, TX. The role focuses on leading field teams, coaching performance, and delivering exceptional customer service while maintaining operations in the field.

You will work closely with the Operations Manager and office staff to ensure staffing, training, standards, and efficiency.