Bilingual Field Operations Leader — People-Driven Growth

Molly Maid; Addison (TX); On-site; USD 31,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

Company vehicle

Paid training

Paid holidays

Paid vacation

Career growth

Monthly incentives

Team leadership/mentorship

Job summary

Molly Maid of Northwest Dallas County is seeking an experienced, hands-on Bilingual Field Operations Manager to join our growing management team. This role leads Home Service Professionals and field teams, spends time in the field, and ensures staffing, training, and service standards are met.

You will coach performance, monitor quality, and help recruit and onboard new staff while maintaining a positive, accountable culture.

Qualifications

• Fluent in English and Spanish.
• At least 5 years of frontline supervision or management experience.
• Excellent communication and interpersonal skills.
• Valid driver's license and ability to travel within the service area.
• Hands-on leadership with field experience.
• Willingness to work occasional Saturdays.

Responsibilities

• Lead, coach, and develop frontline employees and teams.
• Monitor performance, quality, and safety; address issues promptly.
• Recruit, interview, and onboard Home Service Professionals.
• Support field operations, scheduling, and staffing in daily launches.
• Ensure excellent customer service and experience; resolve concerns.
• Communicate effectively between field and office and maintain records.

Skills

Fluent English

Fluent Spanish

Frontline management

Coaching

Problem solving

Tools

Excel

Word

Outlook

Job description

Molly Maid of Northwest Dallas County is seeking an experienced, hands-on Bilingual Field Operations Manager to join our growing management team. This role leads Home Service Professionals and field teams, spends time in the field, and ensures staffing, training, and service standards are met.

You will coach performance, monitor quality, and help recruit and onboard new staff while maintaining a positive, accountable culture.