Bilingual Field Operations Leader: Build Teams & Service

Hunter Super Techs - TurnPoint; Addison (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid training

Paid holidays

Paid vacation

Company vehicle for qualifying duties

Career advancement opportunities

Job summary

Molly Maid of Northwest Dallas County is seeking a seasoned bilingual Field Operations Manager to lead and develop our Home Service Professionals and field teams in the Dallas area. You will work closely with the Operations Manager and office staff to ensure staffing, training, and service standards are met in the field.

This hands-on role requires coaching, problem solving, and hands-on supervision of frontline employees.

Qualifications

• Experience supervising frontline employees or teams.
• Fluent in English and Spanish.
• Strong coaching and performance management skills.
• Excellent communication and interpersonal abilities.
• Ability to hold employees accountable while maintaining a positive team environment.
• Comfortable in fast-paced field environments.

Responsibilities

• Lead, coach, and develop frontline employees in the field.
• Train and onboard new HSPs and team members.
• Provide real-time coaching on quality, productivity, safety, and service.
• Monitor performance, attendance, and quality; address issues.
• Recruit and help hire frontline staff and maintain staffing levels.
• Support daily field operations and scheduling challenges.
• Ensure excellent customer experiences and resolve concerns.

Skills

Team leadership

Coaching

Performance management

Communication

Organizational skills

Problem solving

Field operations

Tools

Microsoft Office

Excel

Outlook

Job description

Molly Maid of Northwest Dallas County is seeking a seasoned bilingual Field Operations Manager to lead and develop our Home Service Professionals and field teams in the Dallas area. You will work closely with the Operations Manager and office staff to ensure staffing, training, and service standards are met in the field.

This hands-on role requires coaching, problem solving, and hands-on supervision of frontline employees.