Bilingual Field Care Coordinator — In-Home & Community (OC)

Pair Team; Huntington Beach (CA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401k

Monthly WFH stipend

Gas/mileage reimbursements

Flexible vacation policy

Equipment provided

Job summary

Pair Team in Huntington Beach, CA is seeking a Bilingual Field Care Coordinator to deliver field-based care and coordinate services for high-need members. You will meet patients at home or in the community, onboard new clients, and manage care plans in collaboration with nurses and social workers.

This full-time role requires regular travel within Orange County, in-person visits, and strong cultural fluency. Gas and mileage reimbursements are provided, along with a WFH stipend on non-field days.

Qualifications

• 1+ years of field (in person) case management or care coordination.
• Physical location in or near Orange County with familiarity of the local community and resources.
• Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites.
• Valid driver’s license and current auto liability insurance.
• Strong understanding of cultural fluency and the ability to build trust with diverse populations.
• High degree of empathy and ability to remain patient when faced with adversity.
• Demonstrated ability to work collaboratively in a multidisciplinary care team.
• Excellent organizational skills and attention to detail.
• Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing.

Responsibilities

• Serve as the primary point of contact for members with complex medical, behavioral, and social needs.
• Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure.
• Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans.
• Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources.
• Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers.
• Identify and address barriers to care such as transportation, medication access, or health literacy challenges.
• Develop and maintain individualized care plans and ensure follow-up on all interventions and goals.
• Maintain accurate and timely documentation of all member interactions and care coordination activities.
• Advocate for member needs within the healthcare and social support systems.
• Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans.

Skills

Field case management

Spanish fluency

In-person visits

Travel in OC

Cultural fluency

Tools

Google Suite

Slack

CRM databases

Excel

Word

Email

Video conferencing

Job description

Pair Team in Huntington Beach, CA is seeking a Bilingual Field Care Coordinator to deliver field-based care and coordinate services for high-need members. You will meet patients at home or in the community, onboard new clients, and manage care plans in collaboration with nurses and social workers.

This full-time role requires regular travel within Orange County, in-person visits, and strong cultural fluency. Gas and mileage reimbursements are provided, along with a WFH stipend on non-field days.