Bilingual Experienced Medical Front Desk

Nova Spine Center; Virginia; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Opportunities to grow within the team

Job summary

Nova Spine Center in Northern Virginia is seeking a Bilingual Front Desk Medical Receptionist to support a fast-paced spine surgery practice. The role requires Spanish/English bilingual skills and 2+ years of medical front desk experience.

You will verify demographics and insurance, schedule appointments, collect payments, manage intake forms, and coordinate with clinical and billing teams. Growth opportunities exist within the practice.

Qualifications

• Minimum 2+ years front desk experience in a medical office.
• Experience in orthopedic, spine, or surgical practice (preferred).
• Strong knowledge of insurance verification and patient registration workflows.
• Experience with EMR systems (Modmed preferred).
• Excellent communication and customer service skills; ability to multitask and stay organized.
• Bilingual (Spanish) required.

Responsibilities

• Greet and check in patients in a courteous and professional manner
• Verify patient demographics, insurance, and required documentation
• Manage incoming calls, scheduling, and appointment confirmations
• Collect copays, balances, and maintain accurate payment records
• Ensure all intake forms and authorizations are completed prior to visits
• Coordinate with clinical staff, providers, and billing department
• Maintain confidentiality in compliance with HIPAA regulations
• Manage high patient volume while maintaining accuracy and efficiency

Skills

Bilingual English/Spanish

Front desk experience

Medical office

Insurance verification

EMR systems

Patient registration

Communication

Tools

ModMed EMR

Job description

Job Description

Bilingual Front Desk Medical Receptionist – Busy Spine Surgery Practice

Location: Northern Virginia (Sterling / Annandale)
Position Type: Full-Time

About Us

BILINGUAL SPANISH/ENGLISH IS A MUST!!!!!

We are a fast-paced, patient-centered spine surgery practice committed to delivering exceptional care and service. Our team specializes in orthopedic and spine care and works closely with patients, providers, and referral sources to ensure a seamless experience from check-in through follow-up.

Position Summary

We are seeking an experienced Bilingual (Spanish) Front Desk Medical Receptionist who thrives in a high-volume environment. This role is critical to creating a professional, efficient, and welcoming atmosphere for our patients.

Key Responsibilities

• Greet and check in patients in a courteous and professional manner
• Verify patient demographics, insurance, and required documentation
• Manage incoming calls, scheduling, and appointment confirmations
• Collect copays, balances, and maintain accurate payment records
• Ensure all intake forms and authorizations are completed prior to visits
• Coordinate with clinical staff, providers, and billing department
• Maintain confidentiality in compliance with HIPAA regulations
• Manage high patient volume while maintaining accuracy and efficiency

Qualifications

• Minimum 2+ years front desk experience in a medical office (required)
• Experience in orthopedic, spine, or surgical practice (preferred)
• Strong knowledge of insurance verification and patient registration workflows
• Experience with EMR systems (Modmed preferred)
• Excellent communication and customer service skillsAbility to multitask and remain organized in a fast-paced setting
• Reliable, punctual, and detail-oriented
• Bilingual (Spanish)

Compensation & Benefits

• Competitive hourly rate (based on experience)
• Health, dental, and vision benefits
• Paid time off and holidays
• Opportunity to grow within a specialized surgical practice

Why Join Our Team

• Work alongside experienced spine specialists
• Fast-paced, team-oriented environment
• Strong leadership and structured workflows
• Opportunity to make a meaningful impact in patient care