Bilingual Eligibility & Services Aide

Spotsylvania County; Virginia; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Holidays

Paid Leave

Sick Leave Bank

Tuition Assistance Program

Retirement Plan

Deferred Compensation - 457 Plans

Job summary

Spotsylvania County, Virginia, is seeking an Aide II to support the Benefits and Services Program Divisions under direct supervision. You will perform clerical tasks, exercise independent judgment, and interact with applicants, families, children, and the public with tact and discretion.

Some positions may require bilingual translation abilities to assist customers by phone and in person; duties include data entry, file maintenance, and preparing correspondence while ensuring accuracy and

Qualifications

• High School Diploma or equivalent with two years' experience in counseling or related social services.
• Bilingual English/Spanish abilities may be required for some positions.
• Experience translating or translating documents is preferred.

Responsibilities

• Assist Eligibility staff by data entry, evaluating information for consistency and completeness.
• Screen Eligibility applications to determine expedited criteria and appointments.
• Assist clients who cannot complete applications and pend/assign cases in the system.
• Support Medicaid/SNAP/TANF reviews and energy assistance data entry.
• Prepare and maintain reports, forms, and correspondence.
• Transports clients as needed and attends required trainings.

Skills

Bilingual translation abilities

Independent judgment

Communication skills

Education

High School Diploma or equivalent

Tools

Databases

Excel

OASIS

Job description

Spotsylvania County, Virginia, is seeking an Aide II to support the Benefits and Services Program Divisions under direct supervision. You will perform clerical tasks, exercise independent judgment, and interact with applicants, families, children, and the public with tact and discretion.

Some positions may require bilingual translation abilities to assist customers by phone and in person; duties include data entry, file maintenance, and preparing correspondence while ensuring accuracy and