Bilingual County Social Services Aide II (Spanish)

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 34,000 - 42,000; Full time

Job summary

Lehigh County Mental Health is seeking a Bilingual (Spanish) County Social Services Aide 2 to provide vital client support, administrative assistance, and language interpretation across multiple units. You will guide community members to the right resources and assist with clerical tasks and data entry.

The role requires strong Spanish language skills, field support, and reception coverage. Work hours are 8:30 AM–4:30 PM, Monday through Friday, with no telework option, and the starting salary

Qualifications

• Must read, write, and speak Spanish.
• Two years of experience in public contact work in a human services agency including interviewing and information gathering.
• Able to meet educational requirements within three months of graduating with a qualifying degree.
• Applicants will be screened for residency requirements and background checks as part of the process.

Responsibilities

• Provide client assistance and information to callers and walk-ins.
• Deliver English and Spanish interpretation and translation.
• Assist staff during visits and transportation for assessments and appointments.
• Perform clerical tasks including copying, filing, archiving, scanning, and inventory.
• Accurately enter data into KEA, HCSIS, CPR-Web, ACYS, SAMS, and related systems.
• Greet the public at the DHS lobby and manage routine inquiries.

Skills

Bilingual Spanish

Communication

Education

High school diploma or equivalent

Associate's degree in social sciences

Experience-based alternative qualifications

One year as County Social Services Aide 1

Tools

KEA

HCSIS

CPR-Web

ACYS

SAMS

Job description

Lehigh County Mental Health is seeking a Bilingual (Spanish) County Social Services Aide 2 to provide vital client support, administrative assistance, and language interpretation across multiple units. You will guide community members to the right resources and assist with clerical tasks and data entry.

The role requires strong Spanish language skills, field support, and reception coverage. Work hours are 8:30 AM–4:30 PM, Monday through Friday, with no telework option, and the starting salary