Public Benefits Eligibility Specialist

Spotsylvania County; Virginia; Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Spotsylvania County Social Services Department is seeking a case eligibility worker to determine eligibility for financial assistance, medical assistance, food stamps, and other programs. The role involves interviewing applicants, explaining programs, assisting with forms, and maintaining case records with confidentiality.

The position requires a Bachelor's Degree in Social Services or related field and at least three years of experience or equivalent training in public assistance

Formación

• Bachelor's Degree in Social Services, Sociology, Human Services, or closely related field.
• Three years of experience or training in public assistance program administration, social work, customer interaction, and PC operations.

Responsabilidades

• Process applications for financial assistance, medical assistance, and food stamps.
• Interview applicants and explain scope of benefit programs and rights/responsibilities.
• Verify information and determine eligibility; maintain client records.
• Maintain contact with clients and provide information on status and progress.
• Identify potential fraud and report or refer as appropriate.
• Prepare documentation and data for case reviews and re-evaluate eligibility.
• Communicate with multiple agencies and professionals to coordinate services.

Conocimientos

Interviewing applicants

Documentation

Confidentiality

Communication

Customer service

Educación

Bachelor's Degree in Social Services

Herramientas

Computer literacy

Descripción del empleo

Spotsylvania County Social Services Department is seeking a case eligibility worker to determine eligibility for financial assistance, medical assistance, food stamps, and other programs. The role involves interviewing applicants, explaining programs, assisting with forms, and maintaining case records with confidentiality.

The position requires a Bachelor's Degree in Social Services or related field and at least three years of experience or equivalent training in public assistance