Benefit Programs Specialist I - Bilingual (Entry-Level)

Virginia-Department-of-Social-Service; Accomac (VA); On-site; USD 32,000 - 41,000; Full time

Job summary

The Virginia Department of Social Services seeks a Benefit Programs Specialist I/II, with bilingual Spanish highly preferred, to determine eligibility for financial assistance, food stamps, medical assistance and other social services.

The role may be filled as BPSI or BPSII; responsibilities include interviewing, collecting information, assessing eligibility, and referring to service workers when needed. Strong math, data entry, and confidentiality are essential.

Qualifications

• Some knowledge of basic human behavior and mathematics to calculate percentages and averages.
• Interviewing techniques, data collection and investigation are required.
• Teamwork, communication, and organizational skills are required.

Responsibilities

• Interview, gather information and re-evaluate each client’s situation to determine eligibility.
• Process applications for financial assistance and determine benefit levels using systems.
• Monitor cases for changes and refer to social workers when needed.

Skills

Communication skills

Interviewing techniques

Teamwork

Organizational skills

Education

High school diploma with additional training

Tools

Personal computer

Job description

The Virginia Department of Social Services seeks a Benefit Programs Specialist I/II, with bilingual Spanish highly preferred, to determine eligibility for financial assistance, food stamps, medical assistance and other social services.

The role may be filled as BPSI or BPSII; responsibilities include interviewing, collecting information, assessing eligibility, and referring to service workers when needed. Strong math, data entry, and confidentiality are essential.