Bilingual Eligibility Advocate — Patient Financial Help

Savista; Illinois; Hybrid; USD 28,000 - 30,000; Full time

Job summary

Savista is hiring an Eligibility Specialist I to help uninsured and underinsured patients access financial assistance for medical care. The role involves in-person patient meetings, guiding enrollment in Medicaid/Medicare and charity care programs, and coordinating with hospital staff and agencies to secure funding.

Based at Olympia Fields Hospital, it requires English/Spanish bilingualism and a compassionate approach.

Qualifications

• High school diploma or GED required.
• Bilingual in English and Spanish required.
• Minimum 1 year in a customer-facing role, preferably healthcare or financial counseling.
• Willingness to support multiple hospital locations within the market area.

Responsibilities

• Meet with patients in-person, including bedside visits, to assess financial assistance eligibility.
• Guide patients through applications for Medicaid, Medicare, Disability, and charity care.
• Act as liaison between patients, hospital staff, and government agencies to establish eligibility and funding.

Skills

Bilingual English/Spanish

Customer-facing experience

Attention to detail

HIPAA compliance

Education

High school diploma or GED

Tools

EMR systems

Job description

Savista is hiring an Eligibility Specialist I to help uninsured and underinsured patients access financial assistance for medical care. The role involves in-person patient meetings, guiding enrollment in Medicaid/Medicare and charity care programs, and coordinating with hospital staff and agencies to secure funding.

Based at Olympia Fields Hospital, it requires English/Spanish bilingualism and a compassionate approach.