Bilingual Donor Support Technician – Pheresis

CSL; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

CSL is seeking a dedicated phlebotomy/pheresis support role to prepare the autopheresis machine and monitor donors during the pheresis process. The position requires careful attention to alarms, accurate donor data entry, and strict adherence to safety protocols.

The candidate will record incidents via PDA, manage equipment linkage to donors, and escalate donor flow issues as needed. Strong math skills and basic healthcare exposure are preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
• Will perform basic math calculations

Responsibilities

• Prepares the autopheresis machine for the pheresis process.
• Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
• Disconnect the donor when the process is complete.
• Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
• Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understand the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintain confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform job-related duties as assigned.

Education

High school diploma or equivalent

Job description

CSL is seeking a dedicated phlebotomy/pheresis support role to prepare the autopheresis machine and monitor donors during the pheresis process. The position requires careful attention to alarms, accurate donor data entry, and strict adherence to safety protocols.

The candidate will record incidents via PDA, manage equipment linkage to donors, and escalate donor flow issues as needed. Strong math skills and basic healthcare exposure are preferred.