Bilingual Dispatch & Customer Service Coordinator

Automation Personnel Services, Inc.; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Medical, dental, vision, short-term, &

Life insurance

40 Hours Service Bonus after 1 year of

6 paid Holidays after 1 year of

Job summary

Automation Personnel Services is seeking a Bilingual Customer Service / Dispatch Coordinator in Orlando, FL to support daily warehouse and transportation operations. You will coordinate with drivers, customers, and internal teams to ensure smooth service and clear communication.

The role requires bilingual English/Spanish, strong organization, and proficiency in Excel for mid-day and end-of-day reporting. This is a full-time, temporary opportunity with weekly pay and well-being benefits.

Qualifications

• Must be bilingual (English & Spanish).
• Excellent communication skills and organization.
• Proficient with Microsoft Excel for reporting.

Responsibilities

• Coordinate daily dispatch activities and maintain communication with drivers throughout their routes.
• Monitor driver progress and provide mid-day and end-of-day reports using Microsoft Excel.
• Notify customers, stores, and clients of delivery updates or delays via phone and email.
• Collect, organize, scan, and file driver paperwork daily.
• Monitor, prioritize, and respond to emails in a timely and professional manner.
• Assist drivers with equipment issues and coordinate with technical support to ensure proper operation.
• Create and manage service tickets, returns, and pickup requests as needed.
• Generate driver performance and operational reports.
• Communicate with management, drivers, customers, and technical support teams.

Skills

Bilingual (English & Spanish)

Customer service

Communication

Tools

Microsoft Excel

Job description

Automation Personnel Services is seeking a Bilingual Customer Service / Dispatch Coordinator in Orlando, FL to support daily warehouse and transportation operations. You will coordinate with drivers, customers, and internal teams to ensure smooth service and clear communication.

The role requires bilingual English/Spanish, strong organization, and proficiency in Excel for mid-day and end-of-day reporting. This is a full-time, temporary opportunity with weekly pay and well-being benefits.