Dynamic Service Dispatch & Scheduling Specialist

SPATCO; Orlando (FL); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

SPATCO in Orlando, FL is seeking an energetic service dispatcher to coordinate dispatch of service technicians and ensure timely scheduling.

You will interact with customers and internal teams, enter calls into the system, and use GPS tools to optimize locations and response times. The role requires clear communication, dependability, and the ability to multitask under time constraints.

Competenze

• Dispatch experience preferred.
• Experience dealing with customers.
• Dependable and detail oriented.
• Strong listening and communication skills.

Mansioni

• Dispatch service calls to technicians per requests and branch standards.
• Enter service call details into computer systems.
• Coordinate with customers and supervisors to address questions or issues.
• Relay work orders and information in writing or verbally.
• Use GPS to monitor technician locations for dispatching.
• Assist in processing and billing service invoices.

Conoscenze

Communication

Multitasking

Problem solving

Attention to detail

Customer service

Time management

Written communication

Verbal communication

Strumenti

Microsoft Office

Descrizione del lavoro

SPATCO in Orlando, FL is seeking an energetic service dispatcher to coordinate dispatch of service technicians and ensure timely scheduling.

You will interact with customers and internal teams, enter calls into the system, and use GPS tools to optimize locations and response times. The role requires clear communication, dependability, and the ability to multitask under time constraints.