Bilingual Director of Admissions & Outreach

CHRYSALIS CENTER INC; Hartford (CT); On-site; USD 60,000 - 68,000; Full time

Job summary

Chrysalis Center in Hartford, CT seeks an experienced Director to oversee central intake and admissions across all programs, ensuring access to services for diverse clients. The role leads outreach and intake staff, develops core policies, and ensures consistent reporting for outcomes and compliance.

You will coordinate interagency referrals, supervise staff, and monitor agency-wide metrics, driving program quality and service continuity in a fast-paced nonprofit setting.

Qualifications

• Master's degree in social work, counseling, public health, or related field.
• Minimum five years in behavioral health services with at least two years in supervision/management.
• Fluency in Spanish is required.

Responsibilities

• Direct agency-wide intake and admissions operations ensuring timely access.
• Develop and maintain intake, admission, eligibility, and aftercare policies.
• Oversee referrals, assessments, and follow-up communications and documentation.
• Supervise intake/aftercare staff including hiring, training, scheduling and performance management.
• Ensure accurate documentation and timely reporting across intake and admissions.

Skills

Spanish fluency

Supervisory experience

Leadership

Microsoft Office

Education

Master's degree in social work, counseling, public health, or related field

Tools

Microsoft Office

Client data systems

Job description

Chrysalis Center in Hartford, CT seeks an experienced Director to oversee central intake and admissions across all programs, ensuring access to services for diverse clients. The role leads outreach and intake staff, develops core policies, and ensures consistent reporting for outcomes and compliance.

You will coordinate interagency referrals, supervise staff, and monitor agency-wide metrics, driving program quality and service continuity in a fast-paced nonprofit setting.