Bilingual Desktop Support Technician (FR) – Onsite NYC

Asset Inventories; New York (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

Asset Inventories in New York, NY is seeking an experienced Desktop Support Technician (Level 1 & Level 2) with strong French language skills for on-site support in a professional NYC environment.

The role involves supporting French-speaking users, translating operational docs into English, and handling overflow requests for international teams while maintaining strict security policies. Requires hands-on Windows, M365, and AV support in financial services settings.

Qualifications

• Several years of desktop/end-user support in financial services or banking.
• Fluent spoken and written French is required.
• Hands-on experience with Windows OS, Microsoft 365, Teams and mobile devices.

Responsibilities

• Provide on-site Level 1 and Level 2 desktop and workplace support.
• Support laptops, printers, peripherals, and AV; resolve incidents.
• Handle asset lifecycle, inventory, and RMA processes.
• Coordinate with local vendors and support teams; strict security compliance.
• Assist overflow requests from international teams and translate docs.

Skills

French language

English communication

Customer service

Independent work

Security & confidentiality

Tools

Windows

Microsoft 365

Teams

Intune (MDM)

Job description

Asset Inventories in New York, NY is seeking an experienced Desktop Support Technician (Level 1 & Level 2) with strong French language skills for on-site support in a professional NYC environment.

The role involves supporting French-speaking users, translating operational docs into English, and handling overflow requests for international teams while maintaining strict security policies. Requires hands-on Windows, M365, and AV support in financial services settings.