Bilingual Data Operations Shift Lead

SOS International LLC; El Paso (TX); In loco; USD 85.000 - 120.000; Tempo pieno

Descrizione del lavoro

SOSi is seeking a Team Lead to support a 24/7/365 program, responsible for managing day-to-day shift, coordinating tasks, monitoring performance, and assisting with issue resolution. Acts as liaison between Data Analysts and Data Coordinators to promote collaboration and ensure alignment on project goals.

The role requires leadership, organizational and interpersonal skills, with in-person on-site work; requires US citizenship and ability to obtain security clearance; English and Spanish fluency.

Competenze

• Fluent in English and Spanish is required.
• 1-2 years of related job experience.
• US Citizenship required to receive security clearance.
• Must have lived in the US for 3 of the last 5 years.
• Strong written and verbal communication skills.
• Ability to work independently or in a team.

Mansioni

• Maintain schedules and conduct role calls.
• Provide direct oversight for Data collections team members.
• Coordinate communications between functional teams.
• Draft and maintain administrative paperwork and reports.
• Double check work products for accuracy and completeness.

Conoscenze

Fluent in English and Spanish

Team leadership

Communication skills

Descrizione del lavoro

SOSi is seeking a Team Lead to support a 24/7/365 program, responsible for managing day-to-day shift, coordinating tasks, monitoring performance, and assisting with issue resolution. Acts as liaison between Data Analysts and Data Coordinators to promote collaboration and ensure alignment on project goals.

The role requires leadership, organizational and interpersonal skills, with in-person on-site work; requires US citizenship and ability to obtain security clearance; English and Spanish fluency.