24/7 Data Operations Team Lead

SOSi; United States; On-site; USD 45,000 - 60,000; Full time

Job summary

A defense and government services company is seeking a Team Lead to support a 24/7 program. The role involves managing daily shifts, coordinating tasks, and assisting with issue resolution. Candidates should have 1-2 years of related experience, be fluent in English and Spanish, and must be a US citizen eligible for security clearance. The position requires the ability to work independently or as part of a team and to maintain operational standards in a fast-paced environment.

Qualifications

• 1-2 years of related job experience.
• Must be US Citizen to be eligible to receive appropriate level security clearance.
• Must have lived in the US for 3 out of the past 5 years.
• Ability to pass an SSBI government background investigation.

Responsibilities

• Manage day-to-day shift operations.
• Maintain schedules and conduct role calls.
• Provide direct oversight for the Data collections team members.
• Coordinate communications between functional teams.
• Draft and maintain administrative paperwork and reports.
• Double check work products for accuracy and completeness.

Skills

Fluent in English and Spanish

Strong written and verbal communication skills

Basic data entry skills

Ability to work independently or within a team

Job description

A defense and government services company is seeking a Team Lead to support a 24/7 program. The role involves managing daily shifts, coordinating tasks, and assisting with issue resolution. Candidates should have 1-2 years of related experience, be fluent in English and Spanish, and must be a US citizen eligible for security clearance. The position requires the ability to work independently or as part of a team and to maintain operational standards in a fast-paced environment.