Team Lead

SOS International LLC; El Paso (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

SOSi is seeking a Team Lead to support a 24/7/365 program, responsible for managing day-to-day shift, coordinating tasks, monitoring performance, and assisting with issue resolution. Acts as liaison between Data Analysts and Data Coordinators to promote collaboration and ensure alignment on project goals.

The role requires leadership, organizational and interpersonal skills, with in-person on-site work; requires US citizenship and ability to obtain security clearance; English and Spanish fluency.

Qualifications

• Fluent in English and Spanish is required.
• 1-2 years of related job experience.
• US Citizenship required to receive security clearance.
• Must have lived in the US for 3 of the last 5 years.
• Strong written and verbal communication skills.
• Ability to work independently or in a team.

Responsibilities

• Maintain schedules and conduct role calls.
• Provide direct oversight for Data collections team members.
• Coordinate communications between functional teams.
• Draft and maintain administrative paperwork and reports.
• Double check work products for accuracy and completeness.

Skills

Fluent in English and Spanish

Team leadership

Communication skills

Job description

Multiple Locations, Multiple Locations, USA

Full-time

Clearance Requirement: Other

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

Overview

***** This position is contingent upon contract award *****

SOSi is seeking a Team Lead to support a 24/7/365 program, who will be responsible for managing day-to-day shift. The Team Lead will play a key role in ensuring smooth workflow by coordinating tasks, monitoring performance, and assisting with issue resolution during assigned shifts. Additionally, the Team Lead will act as a liaison between Data Analysts and Data Coordinators, facilitating effective communication, ensuring alignment on project goals, and promoting collaboration across functions. This role requires strong leadership, organizational, and interpersonal skills to maintain operational continuity and uphold program standards.

Essential Job Duties

• Maintain schedules and conduct role calls

• Provide direct oversite for Data collections team members

• Coordinate communications between functional teams

• Draft and maintain administrative paperwork and reports

• Double check work products for accuracy and completeness

Qualifications

Minimum Requirements

• 1-2 years of related job experience

• Fluent in English and Spanish

• Must be US Citizen to be eligible to receive appropriate level security clearance

• Must have lived in the US for 3 out the past 5 years

• Basic data entry skills

• Ability to pass an SSBI government background investigation

• Strong written and verbal communication skills

• Must be able to work independently or within a team

Additional Information

Work Environment

• In-person and on-site

• Requires periods of non-traditional hours including consecutive nights or weekends when necessary

• Ability to work efficiently under deadlines and pressure

• Ability to keep up in a fast-paced environment

• Must be able to work any assigned shift

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.